Implementation Service
Professional Service Planning (PSP)
To ensure the success of the delivery of the software on time and on budget approach, Data Creative provides a comprehensive implementation consultancy and post-sale technical support service through PSP.
Objective of PSP approach is to enable customer to achieve the most efficient, effective and economic utilisation of resources. The PSP methodology and Project Approach are described as follows:
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Phase 1 - Project Initiation
Phase 2 - Software Installation
Phase 3 - Project Team Training
Phase 4 - Business Mapping and System Design
Phase 5 - System Build
Phase 6 - End User Training
Phase 7 - Data Migration
Phase 8 - User Acceptance Testing
Phase 9 - Live Operation
Phase 10 - Post Implementation Review
Support & Maintenance
After your software solution has been effectively implemented, we can continue to help you with the following services:
Online Technical Support Assistance (Telephone & Email)
System Upgrades, Updates & Fixes
Additional Financial, Management and Ad Hoc Report Development
Process Improvements
Business and Technical System Health Checks
Training Requests
Remotely Delivered Services
Does your company need our services? Message us today.