Implementation Service

Professional Service Planning (PSP)

To ensure the success of the delivery of the software on time and on budget approach, Data Creative provides a comprehensive implementation consultancy and post-sale technical support service through PSP.

Objective of PSP approach is to enable customer to achieve the most efficient, effective and economic utilisation of resources.  The PSP methodology and Project Approach are described as follows:

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Phase 1   -   Project Initiation

Phase 2   -   Software Installation

Phase 3   -   Project Team Training

Phase 4   -   Business Mapping and System Design

Phase 5   -   System Build

Phase 6   -   End User Training

Phase 7   -   Data Migration

Phase 8   -   User Acceptance Testing

Phase 9   -   Live Operation

Phase 10 -   Post Implementation Review 

Support & Maintenance

After your software solution has been effectively implemented, we can continue to help you with the following services:

• Online Technical Support Assistance (Telephone & Email)

• System Upgrades, Updates & Fixes

• Additional Financial, Management and Ad Hoc Report Development

• Process Improvements

• Business and Technical System Health Checks

• Training Requests

• Remotely Delivered Services